What is the program?

We offer Group Medical Insurance with worldwide cover to employees based in Malaysia and their eligible dependents. It offers coverage including outpatient, hospitalization and surgical, maternity, etc. We also offer flexi health benefit program covering dental, optical or health screening expenses.

Who is the insurance carrier?

Our current medical insurance provider is Great Eastern with outpatient medical services available via MiCare.

Key program benefits:

• Company paid plans for employees, spouse and dependent children. 
• Panel network for cashless facilities – extensive panel network by MiCare in Malaysia, where you can enjoy cashless facilities without paying upfront.
• Major coverages including: 
  • Outpatient Clinical 
  • Outpatient Specialist
  • Hospital and Surgical
  • Maternity
  • Flexi Benefits (for dental care, optical care or health screening)
  • Flu Shots (claim via Dow Jones)

How do I enroll?

The Benefits Team will enroll you for insurance benefits in your first month with Dow Jones. Please make sure your personal information in Workday including full legal name, citizenship/PR status (if applicable), national ID, date of birth, mobile number and bank account details are accurate for insurance enrollment. A Welcome Email will be sent to your work email with instructions to register for the MiCare MyMed account when the enrollment is completed.

Please also input your dependents’ information here in Workday so that we can enroll your spouse or children for medical insurance if applicable. 

Where can plan information be found?

For details of the plan, please refer to the Group Insurance Benefits Summary which is available on the APAC News Corp Benefits Site > Summary > Benefits Summary – Malaysia.

If I have questions, who can I contact?

MiCare:

Call: 1-300-88-1132 / 03-7839 7835  

Email: callcenter@MiCaresvc.com

Escalation – Marsh Malaysia:

Ms. Fabian Ryan Prosper (Fabian) 

Email: fabian-ryan.prosper@marsh.com